How to write an effective Bug Report
An effective bug report should contain the following:
1. Title/Bug ID
The title should provide a quick description of the bug.
2. Environment
A bug can appear in a particular environment and not others. For example, a bug appears when running the website on Firefox, or an app malfunctions only when running on an iPhone X. These bugs can only be identified with cross browser testing or cross device tests.
When reporting the bug, QAs must specify if the bug is observed in one or more specific environments.
3. Steps to Reproduce a Bug
Number the steps clearly from first to last so that the developers can quickly and exactly follow them to see the bug for themselves.
Know everything about Bug Tracking before starting on the QA process.
4. Expected Result
How is the software supposed to work, with regard to the particular area in which the bug appears? The developer needs to know what the requirement is, in order to gauge the extent to which the bug is disrupting user experience.
5. Actual Result
Detail what the bug is actually doing, and how it is a distortion of the expected result.
Also read: 5 Common Bugs Faced in UI Testing
6. Visual Proof of Bug
Screenshots, videos of log files must be attached to clearly depict the occurrence of the bug. Use a testing tool that offers multiple debugging options — text logs, visual logs (screenshots), video logs, console logs, and network logs.
7. Bug Severity
Every bug must be assigned a level of bug severity and corresponding priority. This reveals the extent to which the bug affects the system, and in turn, how quickly it needs to be fixed.
The best way to detect all bugs is to run software through real devices and browsers. Ensure that software is run through both manual testing and automation testing. Automated Selenium testing should supplement manual tests so that testers do not miss any bugs in the Quality Assurance process.
